Privacy Policy

1. Introduction

Welcome to Vaultix. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital product sales platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Password (encrypted)
• Store name and subdomain
• Profile information you provide

2.2 Transaction Information

When you use our platform for transactions, we collect:

• TRON wallet addresses (public blockchain data)
• Transaction details (amounts, timestamps)
• Product information (names, prices, digital content)
• Order history and status

2.3 Technical Information

We automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Usage data and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To process transactions and send notifications
• To manage your account and store
• To detect and prevent fraud and abuse
• To improve our platform and user experience
• To comply with legal obligations
• To send important updates about our service

4. Blockchain Transparency

Please note that all TRX transactions are recorded on the TRON blockchain, which is a public ledger. This means:

• Transaction amounts and wallet addresses are publicly visible
• Transaction history cannot be deleted or modified
• Anyone can view blockchain data using blockchain explorers

We do not control the TRON blockchain and cannot delete or modify transaction records.

5. Data Security

We implement industry-standard security measures to protect your information:

• BIP44 standard for wallet security
• Encrypted password storage
• Secure HTTPS connections
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Transaction records: Minimum 5 years for legal compliance
• Analytics data: Aggregated and anonymized after 2 years

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data (subject to legal retention requirements)
• Data Portability: Receive your data in a structured format
• Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking

We use essential cookies to provide our service:

• Authentication cookies: To keep you logged in
• Security cookies: To protect against fraud
• Analytics cookies: To improve our service

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

9. Third-Party Services

We use the following third-party services:

• TRON Network: For blockchain transactions (public ledger)
• Email Service: For transactional emails and notifications
• Cloud Storage: For product images and digital content

These services have their own privacy policies, which we encourage you to review.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: